Terms and Conditions

Last Updated: January 2026

1. Introduction & Acceptance

This page explains the general rules, responsibilities, and platform conditions that apply when using JUDI365. Users are encouraged to review these terms together with the Privacy Policy, Bonus Terms, and other related support pages where relevant.

These General Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User," "Player," or "Member") and JUDI365 ("the Platform," "we," "us," or "our").

By registering an account, accessing the platform, or using any services provided by JUDI365, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Bonus Terms, and any other applicable policies.

If you do not agree with any part of these Terms, you must not use the platform.

2. Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 years of age to register and use JUDI365. By creating an account, you confirm that you meet this age requirement. We reserve the right to request proof of age at any time.

2.2 One Account Policy

Each individual is permitted to hold only ONE account on JUDI365. The following are strictly prohibited:

• Creating multiple accounts
• Sharing accounts with other individuals
• Using accounts registered by others
• Operating accounts from shared devices or IP addresses with other registered users

Violation of the one-account policy may result in account suspension, voiding of bonuses and winnings, and permanent ban from the platform.

2.3 Accurate Information

You must provide accurate, complete, and truthful information during registration. This includes your real name, contact details, and any other requested information. Providing false information is grounds for account termination.

2.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account is your responsibility. Notify us immediately if you suspect unauthorized access.

3. Verification & KYC (Know Your Customer)

JUDI365 reserves the right to request identity verification at any time, including but not limited to:

• Before processing withdrawals
• Upon registration or account update
• When suspicious activity is detected
• To comply with regulatory requirements

Verification documents may include:

• Government-issued identification (IC, passport)
• Proof of address (utility bill, bank statement)
• Payment method verification (bank card photo, e-wallet screenshot)

Failure to provide requested documents within a reasonable timeframe may result in account suspension or withdrawal delays.

4. Deposits & Payments

4.1 Payment Methods

JUDI365 supports various payment methods including DuitNow, Touch 'n Go, Boost, GrabPay, ShopeePay, MAE, online banking, and telco reload. Available methods and limits may vary. See Payment Methods for details.

4.2 Personal Payment Methods Only

You must use payment methods registered in your own name. Third-party payments are not permitted. The name on your payment account must match your registered account name exactly.

4.3 Deposit Verification

Deposits may be subject to verification. Random amounts may be required for certain payment channels. Follow deposit instructions carefully to ensure successful crediting.

5. Withdrawals

5.1 Withdrawal Eligibility

Withdrawals are subject to completion of applicable turnover requirements, successful identity verification, and compliance with platform rules.

5.2 Processing & Review

Withdrawal requests may be subject to review. Processing times vary by method and account status. We reserve the right to request additional verification before processing withdrawals.

5.3 Bank Name Matching

The withdrawal bank account name must exactly match the registered account name. Mismatched names may result in withdrawal rejection. Company or business accounts are generally not accepted.

For complete withdrawal guidance, see the Withdrawal page.

6. Promotions, Bonuses & Free Credit

All promotions, bonuses, free credit offers, Daily 365 rewards, VIP rewards and slot mission rewards are subject to specific terms and conditions. These may include eligibility requirements, wagering or turnover requirements, eligible game restrictions, maximum withdrawal caps, claim windows, expiry periods and account review conditions.

Please review the Bonus Terms page for detailed promotional conditions. JUDI365 reserves the right to modify, suspend or withdraw promotions where required by campaign rules, account status or platform review.

7. Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited and may result in account termination, voiding of winnings, and potential legal action:

• Bonus abuse, arbitrage betting, or promotional exploitation
• Use of automated software, bots, or scripts
• Use of VPNs or proxies to circumvent restrictions
• Collusion with other players
• Money laundering or suspicious financial activity
• Creating multiple accounts
• Identity fraud or misrepresentation
• Chargebacks or payment disputes without valid cause
• Irregular betting patterns designed to exploit bonuses
• Any activity that undermines platform integrity

JUDI365 reserves the right to void bets, confiscate winnings, and suspend accounts where fraud or abuse is suspected or detected.

8. Responsible Gaming

JUDI365 promotes responsible gaming and provides tools to help users maintain control over their gaming activity. Gaming should be treated as entertainment, not as a source of income.

If you experience difficulty controlling your gaming, please visit our Responsible Gambling page for support resources and guidance.

9. Limitation of Liability

JUDI365 is provided "as is" without warranties of any kind. We are not liable for:

• Technical failures, server outages, or connectivity issues
• Game malfunctions or provider errors
• Gaming losses or unfavorable outcomes
• Unauthorized account access due to user negligence
• Actions of third-party service providers
• Losses resulting from violation of these Terms

10. Account Suspension & Termination

JUDI365 reserves the right to suspend, restrict, or terminate accounts at our discretion, including but not limited to cases involving:

• Violation of these Terms and Conditions
• Suspected fraud, bonus abuse, or irregular activity
• Failure to complete required verification
• Request from the account holder
• Extended inactivity

11. Dispute Resolution

In the event of a dispute, please contact our customer support team through the Contact Us page. We will review disputes fairly and provide a response within a reasonable timeframe. Our decision on disputes is final.

12. Modifications to Terms

JUDI365 reserves the right to modify these Terms at any time. Significant changes will be communicated through the platform. Continued use after modifications constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us through:

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